What are your opening times?
We are open in Grimsby Monday to Friday 8.00am to 4.30pm and Saturday 9.00am to 12noon. Our Marshchapel Timber Mill is open Monday to Friday 8.00am to 4.30pm.
Where are you located?
Our sales office and showroom is located in Charlton Street, Grimsby, DN31 1SQ, off Corporation Road. Our Timber Mill is based in Church Lane Marshchapel, DN36 5QP
Do you Deliver?
Yes, we delivery locally Monday to Friday and can generally offer next day delivery for all stock items. We will always give you a delivery date on ordering or if via email by return once we have received your order. For all Garden Building deliveries, we will book a convenient date for delivery with you on ordering of your building.
What time will my delivery arrive?
Unfortunately, we are unable to give delivery times, but our delivery team will text you when they are on their way. You will be given a delivery date on ordering and deliveries are between 8am-4.30pm Monday to Friday.
Can I open a trade account?
If you are the business owner please apply for an account via email and we will send you an application form Contact Us to apply.
How can I get a quote for materials?
All our office team are on hand to work out material prices and quantities needed for any fence/decking materials you may require. You can either call our office on 01472 343459 or Contact Us with your requirements and we will be happy to help and advise you on your quantities.
Do you make gates to order?
Yes, we can supply you with made to measure gates from your measurements, or alternatively we can send our estimator out to price for our supply and fitting service.
Can you supply non standard sizes of timber and lengths?
At our Timber Mill, we can cut timbers to your requirements call 01472 343459 for further details or Contact Us
What is meant by M&T, T&G?
Mortise and Tenon is a method of joining two pieces of timber, usually at 90 degrees. The mortise is a chiselled hole in one piece of timber and the tenon is the tongue that fits snug in the mortice hole to form a secure joint. Tongue and Groove boards are where one edge of the timber board has a tongue and the other edge has a groove so one board fits into another tongue into groove.
What does PSE mean?
A planed side and edge.
What does rough sawn mean?
Not been machined or planed after cutting, leaving a rougher texture compared to PSE
Do you give free written quotations for your fitting services?
Yes, we can send our estimator out to discuss your fencing and gate requirements, please either call our office on 01472 343459 or Contact Us
Do you offer different paint finishes for your Garden Buildings
Yes , we can offer a bespoke painted finish at an extra charge, please call us on 01472 343459 or Contact Us
What does pressure treated mean?
This is a process that forces chemical preservatives into the timber. To do this the timber is placed inside a closed cylinder then vacuum and pressure are applied to force the preservatives into the timber. The preservatives help protect the wood from attack by termites and other insects and fungal decay.
Why do timbers vary in colour?
All trees are different in their form, colour and grain so when timbers are treated it will penetrate differently. These colour differences will become less visible overtime.
Can I paint treated timber?
If you paint your treated timber it will not affect your treated timber. So long as you use a good quality timber treatment specific to your products ie., shed treatment, fence etc. These products will also bring some colour back to your timber once the sun has faded the timber. Always make sure your timber if fully dry before painting.
What timber treatments do you recommend?
We recommend Creoseal, it is by far our best selling treatment and is very good value. We do however offer good quality alternatives in a range of colours and natural finishes.
What payment methods do you accept?
We accept credit and debit cards online and over the telephone and cash and credit and debit cards instore.